By Holly Hughes, executive vice president and chief administrative officer, Carter
In fact, 49 of our 50 states have experienced a major storm this season. Many watched the piles of snow, ice or heavy rains render many cities and municipalities helpless. This fueled curiosity regarding the logistics behind clean-up efforts. At Carter, the weather did not deter our property and facility management teams who worked tirelessly to help employees return to work at all Carter-managed properties. Our associates reported to work during the storms and many times, through the nights until the job was complete.
Management teams for each building came together and, in some cases, teamed up with other nearby Carter-managed buildings to share resources in order to work quickly. With clients’ assets and tenant needs Carter’s main priority, our teams demonstrated commitment, dedication, resourcefulness and perseverance. We were also fortunate to work with such an incredible group of clients who demonstrated a true spirit of teamwork throughout the clean-up efforts.
Our clients have noticed and responded by giving their kudos to the Carter team. A sample of quotes can be found below:
“On behalf of everyone at our company and most of all from me, thank you all very much for all the help and support at the buildings during this very unusual weather event! Your dedication and willingness to get the job done – whether it was shoveling snow/ice, spreading ice melt, cordoning off parking lots, coordinating the Valley Crest gang, procuring the heavy equipment or managing fire alarms in the snow – is greatly appreciated. It is very satisfying to have an excellent team that cares about the facility (and the people that work here) ready to do what’s needed under challenging circumstances.” ~Maureen, Satellite Place
“As I mentioned to you earlier, James and others have made a lot of positive comments about your team. You guys are amazing and I appreciate your dedication to your jobs…Our employees recognize the work that was put into making the facility accessible and operational. Great job…
Sure would be nice if the city could have their roads and sidewalks looking as good as ours!” ~ Various associates, Georgia Power Corporate Headquarters
“Just a quick note to pass along my appreciation for the job that the snow clearing crew has done at RiverPark. Besides clearing the lots, all of the walks and paths are completely cleared of snow and ice, while our neighbors at 777 and McDonald’s haven’t even touched their sidewalks.” ~ Bill, RiverPark
“It was a very stressful week but your team handled the issues on the Roswell properties smoothly and logically. The response times were great and the team attitude was tremendous. Your team did an excellent job. I was confident in the decisions I had to make with regard to site operating hours because of all their efforts.” ~Pam, Kimberly-Clark